Service provider collaboration: Mobile network operators

Contents

Mobile network operators can provide information about you to an adversary.

They can provide:

Additionally, given your phone number, mobile network operators can provide (current and historical) data and metadata about your phone activity:

This means that any of the following conditions can allow an adversary, with the collaboration of mobile network operators, to access (current and historical) data and metadata about your phone activity:

Used in tactics: Incrimination

Mitigations

NameDescription
Anonymous phones

You can use anonymous phones to make it harder for mobile network operators to provide useful information to an adversary.

Digital best practices

You can follow digital best practices to make it harder for mobile network operators to provide useful information to an adversary. For example, you can:

  • Not use a phone, or leave your phone at home.
  • Use end-to-end encrypted messaging applications on your phone, instead of traditional SMS and calls.
Encryption

You can encrypt “in-motion” data to make it harder for mobile network operators to provide useful information to an adversary.

Used in repressive operations

NameDescription
Case against Boris

Investigators used the collaboration of mobile network operators to intercept calls from Boris's phone or the phones of people close to him[3]. They regularly listened to the intercepted calls in real time and used information from the calls to adjust ongoing physical surveillance operations.

Investigators used the collaboration of an email provider to gain real time access to an email address used by Boris: they were able to see emails sent and received in real time.

Bure criminal association case

Investigators used the collaboration of mobile network operators to[4]:

  • Establish links between people.
  • Geo-locate phones in real time.
  • Record a large number of phone conversations, including conversations that took place between the moment a call was placed and the moment it was answered (i.e., while the phone was ringing).
  • Identify the phone numbers that were active around Bure during three demonstrations that took place there in February, June, and August 2017, including 55 numbers that were active during all three demonstrations.
Mauvaises intentions

Investigators used the collaboration of mobile network operators to link phone numbers to civil identities, to know which phone numbers were in contact with each other, to geolocate phones (both retrospectively and in real time) and to record phone calls[5].


1. 

An International Mobile Equipment Identity (IMEI) number is a number that uniquely identifies a phone.

2. 

For example, if an adversary knows that you were in place A on Monday and in place B on Tuesday, and they know from cell tower data that a particular phone was the only phone that was also in place A on Monday and in place B on Tuesday, they can deduce the phone is yours.

4. 

Private source.